Reference

Open k2-18b Privacy Policy for India

We explain how account details, device data, cookies, and support messages are handled when you use k2-18b from India.

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k2-18b Open k2-18b Privacy Policy for India
HELP ROUTES

Open privacy support with us

If you want a copy of your data, need a correction, or want to ask about a cookie setting, reach us through the account help form, the privacy email, or chat when it appears in your session. We verify requests before we act, so your details stay protected. Clear subject lines and the email tied to your account help us find the right record faster.

Team online

Email us

Send your privacy request to [email protected] from the email linked to your account. Include the change you want, and we will use the message to verify you before we reply.

Use account form

Open the help form after you log in if you want access, correction, or deletion details. The form keeps the request inside your account record and routes it to the right team.

Chat with support

If chat is available in your session, send the request there and keep the thread open until we confirm the next step. This helps us match the request to your account history.

DATA CARE

Switch through our handling steps

We collect only what we need to run your account, confirm payments, and respond to privacy requests.

Data collected

We keep account name, contact details, login history, device data, and payment references only for service, security, and support.

Cookies and storage

Cookies and similar storage remember your session, form state, and preferences so you do not repeat the same steps on…

Account security

Password checks, device signals, and change alerts help us spot account takeovers or unusual access.

Retention

We keep records for the time needed to run the account, settle disputes, meet tax or legal duties, and complete…

Contact and requests

If you want access, correction, or deletion, send a clear request through support and use the email tied to your…

Sharing control

We may share only the minimum data needed with payment processors, hosting partners, and authorities when the law requires it.

Browse answers to privacy questions

These answers cover the requests we hear most often about access, correction, deletion, cookies, and contact paths. If local law gives you a right to ask for something, we will follow that rule and explain any limit that applies. Keep your account email handy, because it helps us match the request to the right record and reply without delay.

We keep the details needed to create your account, confirm your identity when needed, and answer support requests. That can include contact details, login history, device signals, and payment references tied to UPI, Paytm, PhonePe, or Google Pay.

Yes. Send a request through support from the email linked to your account, and we will check it against our records. If local law allows access, we will share the personal data we hold and explain any parts we must keep private.

Cookies keep you signed in, remember basic settings, and help the site load the right pages faster on your next visit. They also support security checks and session safety. You can clear them in your browser, though some settings may reset.

Only staff and partners who need the data for service, security, support, or legal duties can access it. We limit access by role, and any partner must use the data only for the task we assign.

Yes, you can ask us to correct or delete personal data where local law allows it. We will check the request, confirm identity first, then update the record or keep only what we must retain for legal or security reasons.

We will update the page when the policy changes and keep the new version here. If the change affects how we use your data, we may also send a notice through your account or email tied to it.

The current policy always stays on this page, and we update the text here when it changes. If the change is material, we may add a notice in your account or send a message to the email linked to it.

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